Privacy Policy

Welcome to Zaqual. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website or make a purchase from our store.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through trusted third-party payment providers)
  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Cookies and Usage Data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer inquiries
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations
  • Send promotional emails and offers (where permitted by law)

Payment Security

All payments are securely processed through trusted third-party payment gateways.

Zaqual does not store your complete debit card, credit card, UPI, or banking details on our servers.

Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website performance
  • Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We may share your information only with trusted third parties, including:

  • Shopify platform providers
  • Payment gateway providers
  • Shipping and logistics partners
  • Government or legal authorities when required by law

We never sell, rent, or trade your personal information.

Data Retention

We retain your information only for as long as necessary to:

  • Process your orders
  • Provide customer support
  • Meet legal obligations
  • Resolve disputes
  • Enforce our policies

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

Zaqual is not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Zaqual

Owner: Devika Venkatesh

Email: zaqual23@outlook.com

Phone: 06553 295321

Business Address:

Madarsa Road, NH 02
Near Bahadur Service Centre
Sasaram – 821103
India